Orpington Privacy

1. Information Collected by Orpington

Orpington collects and processes several types of personal information, including:

2. How Orpington Uses Your Information

Orpington uses your personal information for the following purposes:

• Orpington Services (Contract Fulfillment):
  • Processing and managing your Orpington vehicle rental bookings and agreements. Verifying your identity and confirming you meet our rental requirements. Coordinating vehicle collection and return procedures. Processing payments and administering deposits and charges.
• Orpington Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and key rental information for Orpington. Responding to your booking inquiries and providing customer support for Orpington. Notifying you of changes to Orpington services or policies.
• Orpington Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates with your consent or where Orpington has a legitimate interest. You can opt out at any time.
• Orpington Service (Legitimate Interest):
  • Analyzing website usage to improve user experience and functionality for Orpington. Conducting research to upgrade Orpington's vehicle fleet and services.
• Orpington Compliance (Statutory Duty):
  • Meeting legal, regulatory and tax obligations for Orpington. Preventing fraud and protecting Orpington services. Resolving disputes and enforcing Orpington terms and conditions.

3. Information Disclosure

Orpington may share your personal information with:

• Orpington Providers: Third-party companies that assist Orpington in providing its services, including payment processors, IT support firms and maintenance contractors. These vendors are bound by contract to protect your data.

Orpington does not sell your personal information to third parties for marketing purposes.

4. Orpington Security

Orpington implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. Nonetheless, no transmission over the internet or method of electronic storage is completely secure, and Orpington cannot guarantee absolute protection of information sent to or stored by us.

5. Orpington Retention

Orpington retains your personal information only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary by the type of information and the context in which it is processed.

6. Your Rights in Orpington

Under UK data protection law, Orpington users have these rights:

• Orpington Access Rights: Request a copy of the personal information Orpington holds about you.

To exercise these rights, please contact Orpington using the details below.

7. Cookies and Tracking — Orpington

Orpington's website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Orpington Policy Updates

Orpington may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Orpington encourages you to review this policy regularly.

9. Contact Orpington

For questions regarding this Privacy Policy or our data handling, please contact Orpington: